Shared High Availability
Not Just Buzzwords. For mission-critical applications and websites, you can’t take any chances. We have the expertise to sidestep hardware failures and other unforeseen hiccups to make sure your site doesn’t go dark. Through behind-the-scenes safeguards like redundancy and failover, downtime is exceedingly rare.
Server engineering is as important as any other aspect of your cloud services. At MC9, we ride the leading edge of technology and provide best-in-class cloud services to our partners.
We’re experts, and we have the certifications to prove it. With Umbraco certified cloud hosting experts on staff, your Umbraco site is in good hands.
All things email - set-up and support, user management, mailbox migration, you name it!
Tools and Technologies

Umbraco Cloud Server Status History
Umbraco Cloud Server Incident History
CI/CD delays in the UK South region
The issue has been resolved.
Degraded performance for provisioning environments on Umbraco Cloud.
The issue has been resolved
Unable to create new projects, add environments and upgrade plans
This issue has now been resolved.
Umbraco Cloud – Degraded Performance (Slow Loading Times)
All issues with slow performance are now resolved.
Heartcore GraphQL and REST API elevated error rates
The mitigation has proved successfull. We will still monitor the behaviour throughout the day.
Degraded Performance on Deployments Between Environments in multiple regions
This incident has been resolved
Custom Hostnames, Heartcore GraphQL APIs & umbraco.com returning 500 Errors
The incident has been resolved.
Users Unable to Sign In to Umbraco ID
This incident has been resolved.
Intermittent Availability Issues on Umbraco Cloud and Cloud Portal
This incident has been resolved.
Umbraco ID Disruption
This incident has been resolved.
Users unable to activate CI/CD flow in Umbraco Cloud Portal
This incident has been resolved.
Unable to view projects in Umbraco Cloud Portal
This incident has been resolved.
Umbraco Heartcore GraphQL Incorrect Responses
Following reports of the issue occurring, we rolled forward with a hotfix that both corrected the regression and retained the feature behavior.
Umbraco Cloud Service Disruption
Umbraco Cloud services have been restored and are now operational. This incident is resolved.
Umbraco Heartcore - Notification Emails Not Being Sent on Workflow or Content Updates
This incident has been resolved.
Heartcore Rest API and Preview API not applying create/update/delete content operations
This incident has been resolved.
Umbraco Cloud - Unable to create new environments
The incident has been resolved.
Unable to delete environments
This incident has been resolved.
Umbraco Cloud Service Disruption - Unable to Create Baseline Children
This incident has been resolved.
Umbraco Cloud Service Disruption
This incident has been resolved. Please reach out to our support team if you were affected by this issue.
Unable to create new Heartcore projects on Umbraco Cloud
This incident has been resolved.
Office 365 Services
Managing Office 365 shouldn’t slow your team down. At Cloud Nines, we make Office 365 easy with expert setup, smooth migrations, and reliable support so you can focus on growing your business.
Office 365 Consulting
Our experts guide you through setup, user management, mailbox migration, and ongoing support to optimize your Office 365 environment.
Office 365 Email Services
From setting up new company emails to configuring advanced features, we ensure your communications run smoothly.
Office 365 Setup
We configure your Office 365 environment, including accounts, security, and integrations.
User Management
Add, remove, or update users with ease. We handle permissions, access levels, and security settings.
Mailbox Migration
Moving from another platform? We migrate mailboxes safely and efficiently with minimal downtime.
Ongoing Support
Our Denver-based team and nationwide network provide responsive help whenever you need it.